Document (#22442)

Author

Hoffmann, R.

Title

Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE

Imprint

Köln : FH Köln, Fachbereich Bibliotheks- und Informationswesen

Year

2000

Pages

91 S

Series

Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22

Abstract

Welche qualitativen Verbesserungsmöglichkeiten bieten Mailinglisten für den bibliothekarischen Informationsdienst? Nach einem Überblick über Aufgaben und Formen bibliothekarischer Informationsdienstleistungen und einer Einführung in Mailinglisten für den Informationsdienst wird in dieser Arbeit exemplarisch die im Juli als deutschsprachigen Pendant zu Stumpers-L für Auskunftsbibliothekare gegründete Mailingliste 'RABE' (Recherche und Auskunft in bibliothekarischen Einrichtungen) beschrieben und analysiert. Dazu werden die Ergebnisse zweier empirischer Untersuchungen herangezogen: einer im März 1999 durchgeführten Umfrage unter den Listenmitgliedern und einer Auswertung der im WWW-Archiv von RABE bis Februar 1999 gespeicherten Listenbeiträge. Unter anderem wurde dabei die institutionelle und geographische Herkunft der Listenmitglieder, ihr Nutzungsverhalten (Aktivitätsprofile), ihre Erfahrungen mit RABE und die zur Beantwortung von Auskunftsfragen verwendeten Informationsquellen untersucht. Abschließend erfolgt eine Bewertung von RABE als Instrument im bibliothekarischen Informationsdienst

Footnote

[Diplomarbeit in Studiengang Öffentliches Bibliothekswesen 1999]

Theme

Informationsdienstleistungen
Internet

Object

RABE

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