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Broadbent, M.: ¬The emerging phenomenon of knowledge management (1997)
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Dalkir, K.: Knowledge management in theory and practice (2017)
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Dalkir, K.: Knowledge management (2009)
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Blair, D.C.: Knowledge management : hype, hope, or help? (2002)
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Hannabuss, S.: Narrative knowledge: eliciting organisational knowledge from storytelling (2000)
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