Document (#20767)

Author

Hancock-Beaulieu, M.
Robertson, S.
Neilson, C.

Title

Evaluation of online catalogues : eliciting information from the user

Source

Information processing and management. 27(1991) no.5, S.523-532

Year

1991

Abstract

An investigation of tools, techniques, and methods for the evaluation of interactive library catalogues is described, with emphasis on diagnostic methods and on use of the catalogue in a wider context of user information seeking behaviour. A front-end system (Olive) was developed to test verious enhancements of traditional transaction logging as a data-gathering technique for evaluation purposes. These include full-screen logging, pre- and post-search, online/offline, and in-search interactive questionnaires, search replys as well as talk-aloud. The extent of subject or hybrid searching activity as opposed to specific item searching is also highlighted

Theme

OPAC
Benutzerstudien

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4. Hancock-Beaulieu, M.: Searching behaviour and the evaluation of online catalogues (1991) 0.26

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5. Jones, S.: Transaction logging (1997) 0.21

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