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Hancock-Beaulieu, M.: Query expansion : advances in research in online catalogues (1992)
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Hancock-Beaulieu, M.: Interactive query expansion in an OPAC : interface and retrieval issues (1995)
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Hancock-Beaulieu, M.: ¬A comparative transaction log analysis of browsing and search formulation in online catalogues (1993)
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Hancock-Beaulieu, M.: ¬Les catalogues en ligne juges par les utilisateurs (1991)
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Hancock-Beaulieu, M.: OPACs (1993)
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Duckett, B.: Do users matter? (1994)
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Foskett, D.J.: Ranganathan and 'user-friendliness' (1992)
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Garcia Marco, F.J.: Interfaces amigables para la recuperacion de la informacion bibliografia (1995)
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Shaw, D.: ¬The human-computer interface for information retrieval (1991)
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Griffin, A.; Burke, M.: Friend or foe? : An evaluation of the user-friendliness of Viewpoint, the Galaxy 2000 OPAC (1997)
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