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Tan, W.-K.; Tan, C.-H.; Teo, H.-H.: Conveying information effectively in a virtual world : insights from synthesized task closure and media richness (2012)
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Jeffcoate, J.: Multimedia in the business market : is there a multimedia market? (1993)
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Zigron, S.; Bronstein, J.: "Help is where you find it" : the role of weak ties networks as sources of information and support in virtual health communities (2019)
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Pagell, R.A.: ¬The virtual reference librarian : using desktop videoconferencing for distance reference (1996)
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Chuang, K.Y.; Yang, C.C.: Informational support exchanges using different computer-mediated communication formats in a social media alcoholism community (2014)
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