Document (#20132)

Author

Nahl, D.

Title

Ethnography of novices' first use of Web search engines : affective control in cognitive processing

Source

Internet reference services quarterly. 3(1998) no.2, S.51-72

Year

1998

Abstract

Reports results of a study, conducted at Hawaii University, Department of Information and Computer Science, to understand the novide searchers' experience in learning to use a WWW search engine. Without prior searching instruction, undergraduate novives wrote structured self reports during their first session on a Web search engine. Users choose their own topics and followed written instructions that prompted them to describe thoughts and feelings during specified stages of the search; pre search formulation; search statement formulation; search strategy; and evaluation of the results. The sentences in the self reports were numbered and then coded according to their affective or cognitive function. The affective sentences reveal how users set goals and limit the scope of the cognitive operations. Search acts appear to be governed by an affective filter that organizes incoming information and provides criteria for ranking cognitive relevance to search goal. Content analysis identifies reasons users have for rating self confidence, stress level, satisfaction, usefulness, and success with future searches

Theme

Suchmaschinen
Benutzerstudien

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