Document (#19099)

Author

Zeitlyn, D.
Bex, J.
David, M.

Title

Making sense of online information

Source

Electronic library and visual information research: Proceedings of the 4th ELVIRA Conference (ELVIRA 4), Electronic Library and Visual Information Research, De Montfort University, Milton Keynes, May 1997. Ed. by C. Davies u. A. Ramsden

Imprint

London : Aslib

Year

1997

Pages

S.219-227

Abstract

Presents some results from research into the uses and usefulness of electronic bibliographic databases in academic contexts, carried out as part of a British Library funded research project. Ethnographic and focus group data was gathered initially in 3 departments (natural science, social science and humanities) at the University of Kent at Canterbury covering all academic staff, researchers and postgraduates. This was then expanded to postgraduates and staff in the same 3 disciplines at other universities. 5 themes from this research are outlined: who uses the system, who does not, and where are these activities and inactivities happening; where does formal training occur; and where does learning occur. The problems of interface between computer systems and users often mirrored that between library enquiry staff and users where users did not know to frame questions and the advice given was not in a form understood by the users

Theme

OPAC
Benutzerstudien

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