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Hoeftmann, I.: Entscheidend verbessert : Auskunftsdienst in der Stadt- und Landesbibliothek Potsdam (1998)
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Auskunftsdienst auf neuen Wegen? : Moderne Informationstechnologien in Bibliotheken (1992)
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Blume, P.; Platz-Schliebs, A.: Grundlagen der Literaturrecherche und -beschaffung für Studienanfänger der Sprach- und Literaturwissenschaften : ein neues Schulungsangebot der Universitätsbibliothek Wuppertal (2008)
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Obberg, H.: Stadtbibliothek geht Online (1999)
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Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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