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Stone, P.; Hume, C.; Smith, P.: Project EARL (Electronic Access to Resources in Libraries : networking for public libraries information and resource sharing via the Internet (1997)
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Joint, N.: Virtual reference, Second Life and traditional library enquiry services : ANTAEUS (2008)
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Janes, J.: Digital reference : reference librarians' experiences and attitudes (2002)
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Rowlands, I.; Bawden, D.: Building the digital library on solid research foundations (1999)
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