Document (#13062)

Author

Boekhorst, P. te

Title

Measuring quality : the IFLA Guidelines for Performance Measurement in Academic Libraries

Source

IFLA journal. 21(1995) no.4, S.278-281

Year

1995

Abstract

Describes the project undertalen by the IFLA Section on University Libraries and other General Research Libraries to develop guidelines for performance measurement in academic libraries usinf a number of specific criteria. The goals of the guidelines are: to make it possible to obtain comparable results by applying the same indicators in the same way; to help obtain reliable results with reasonable expenditure of work; and to promote acceptance of performance measurement as an important tool for effective management

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