Document (#12678)

Author

David, C.
Giroux, L.
Bertrand-Gastaldy, S.
Lanteigne, D.

Title

Indexing as problem solving : a cognitive approach to consistency

Source

Connectedness: information, systems, people, organizations. Proceedings of CAIS/ACSI 95, the proceedings of the 23rd Annual Conference of the Canadian Association for Information Science. Ed. by Hope A. Olson and Denis B. Ward

Imprint

Alberta : Alberta University, School of Library and Information Studies

Year

1995

Pages

S.79-89

Abstract

Indexers differ in their judgement as to which terms reflect adequately the content of a document. Studies of interindexers' consistency identified several factors associated with low consistency, but failed to provide a comprehensive model of this phenomenon. Our research applies theories and methods from cognitive psychology to the study of indexing behavior. From a theoretical standpoint, indexing is considered as a problem solving situation. To access to the cognitive processes of indexers, 3 kinds of verbal reports are used. We will present results of an experiment in which 4 experienced indexers indexed the same documents. It will be shown that the 3 kinds of verbal reports provide complementary data on strategic behavior, and that it is of prime importance to consider the indexing task as an ill-defined problem, where the solution is partly defined by the indexer him(her)self

Footnote

Auch unter: http://www.ualberta.ca/dept/slis/cais/david.htm

Theme

Indexierungsstudien

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5. Ward, M.L.: ¬The future of the human indexer (1996) 0.15

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