Document (#10841)

Author

Fisher, J.
Bjorner, S.

Title

Enabling online end-user searching : an expanding role for librarians

Source

Special libraries. 85(1994) no.4, S.281-291

Year

1994

Abstract

Since the advent of end user online search interfaces a decade ago, end user training has become a reality in the vast majority of corporations. A 1993 survey found that 85% of responding organizations has some end users accessing online databases. End user search activity usually expands library activity by adding new clients to the library's customer base and by increasing the complexity of search requests. Examines the librarian's role in managing online access and training end users and offers suggestions toward fulfilling that role in the virtual library environment

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