Document (#10840)

Author
Fisher, J.
Bjorner, S.
Title
Enabling online end-user searching : an expanding role for librarians
Source
Special libraries. 85(1994) no.4, S.281-291
Year
1994
Abstract
Since the advent of end user online search interfaces a decade ago, end user training has become a reality in the vast majority of corporations. A 1993 survey found that 85% of responding organizations has some end users accessing online databases. End user search activity usually expands library activity by adding new clients to the library's customer base and by increasing the complexity of search requests. Examines the librarian's role in managing online access and training end users and offers suggestions toward fulfilling that role in the virtual library environment

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