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Ford, B.J.; Jacobs, S.J.: Academic libraries (1997)
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Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998)
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Sherrer, J.: Thriving in changing times : competencies for today's reference librarians (1996)
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Line, M.B.: Reengineering libraries for a lifelong learning society (1997)
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Kenney, A.R.; McGovern, N.Y.; Martinez, I.T.; Heidig, L.J.: Google meets eBay : what academic librarians can learn from alternative information providers (2003)
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