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Broadbent, M.: ¬The emerging phenomenon of knowledge management (1997)
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Mearman, D.: Managing electronic records (1993)
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Haynes, D.: Retention and control of electronic records (1994)
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Guiant, P.: Evaluating document delivery options (1995)
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Capra, R.; Khanova, J.; Ramdeen, S.: Work and personal e-mail use by university employees : PIM practices across domain boundaries (2013)
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