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Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004)
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Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003)
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Naumer, C.M.; Fisher, K.E.: Information needs (2009)
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