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Crowston, K.; Kwasnik, B.H.: Can document-genre metadata improve information access to large digital collections? (2004)
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Kwasnik, B.H.; Chun, Y.L.; Crowston, K.; D'Ignazio, J.; Rubleske, J.: Challenges in ceating a taxonomy of genres of digital documents (2006)
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Oesterlund, C.; Crowston, K.: Documentation and access to knowledge in online communities : know your audience and write appropriately? (2019)
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