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Abels, E.G.; Liebscher, P.: ¬A new challenge for intermediary-client communication : the electronic network (1994)
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White, M.D.; Abels, E.G.: Measuring service quality in special libraries : lessons from service marketing (1994)
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Abels, E.G.: ¬The e-mail reference interview (1996)
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Liebscher, P.; Abels, E.G.; Denman, D.W.: Factors that influence the use of electronic networks by science and engineering faculty at small institutions : Part II: Preliminary use indicators (1997)
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White, M.D.; Matteson, M.; Abels, E.G.: Beyond dictionaries : Understanding information behavior of professional translators (2008)
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