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Cole, P.F.: ¬The analysis of reference question records as a guide to the information requirements of scientists (1958)
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Rothstein, S.: ¬The development of reference services through academic traditions, public library practice and special librarianship (1955)
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Kunze, H.: Auskunftstätigkeit der allgemeinen öffentlichen Bibliotheken : Bemerkungen zu einem Beitrag H. Ruhls (1954)
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Kunze, H.: Zur Kritik an der Auskunftstätigkeit der wissenschaftlichen Bibliotheken (1953)
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Roloff, H.: ¬Die Auskunftstätigkeit der wissenschaftlichen Bibliotheken (1954)
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Bourgeois, P.: ¬Die Unparteilichkeit der Auskunftserteilung : ein Beitrag zum Berufsbild des Bibliothekars (1956)
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Mummendey, R.: Auskunft und Benutzung in amerikanischen Bibliotheken (1956)
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Shaw, R.R.: Mechanical storage, handling, retrieval and supply of information (1958)
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