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  1. Reference and information services : an introduction (2001) 10.60
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    Bibliothek / Auskunftsdienst (SWB)
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    Bibliothek / Auskunftsdienst (SWB)
  2. Reference and information services : an introduction (1995) 10.60
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    Bibliothek / Auskunftsdienst (SWB)
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    Bibliothek / Auskunftsdienst (SWB)