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O'Brien, H.L.; Toms, E.G.: What is user engagement? : a conceptual framework for defining user engagement with technology (2008)
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Toms, E.G.; O'Brien, H.L.: Understanding the information and communication technology needs of the e-humanist (2008)
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O'Brien, H.L.; Toms, E.G.: ¬The development and evaluation of a survey to measure user engagement (2010)
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