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  • × author_ss:"Thong, J.Y.L."
  1. Hu, P.J.-H.; Brown, S.A.; Thong, J.Y.L.; Chan, F.K.Y.; Tam, K.Y.: Determinants of service quality and continuance intention of online services : the case of eTax (2009) 9.76 
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    Author
    Brown, S.A.