Document (#9627)

Author

Salisbury, L.

Title

Integrating technology in reference services : the issues

Source

Library administration and management. 8(1994) no.3, S.167-172

Year

1994

Abstract

Highlights the issues involved in tegrating technology in reference services and suggests ways in which technology could work to provide the right information, at the right time, to the right users, with the least amount of frustration. Discusses the value of 'information presentation systems' using hypermedia technology as a reference source for users. Deals with the impact of CD-ROM on reference services and the extra demands it makes on reference librarians. Also discusses training needs for librarians in this context

Theme

Informationsdienstleistungen

Similar documents (content)

1. Aghemo, A.: ¬Le risorse informative elettroniche (1995) 0.28

   0.2836362 = sum of:
     0.2836362 = product of:
       0.8863632 = sum of:
         0.010431833 = weight(abstract_txt:information in 4926) [ClassicSimilarity], result of:
           0.010431833 = score(doc=4926,freq=1.0), product of:
             0.04600145 = queryWeight, product of:
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.019017512 = queryNorm
             0.22677183 = fieldWeight in 4926, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.06931166 = weight(abstract_txt:training in 4926) [ClassicSimilarity], result of:
           0.06931166 = score(doc=4926,freq=2.0), product of:
             0.10241935 = queryWeight, product of:
               1.0550917 = boost
               5.104322 = idf(docFreq=732, maxDocs=44421)
               0.019017512 = queryNorm
             0.67674387 = fieldWeight in 4926, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.104322 = idf(docFreq=732, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.051734496 = weight(abstract_txt:involved in 4926) [ClassicSimilarity], result of:
           0.051734496 = score(doc=4926,freq=1.0), product of:
             0.10617964 = queryWeight, product of:
               1.0742859 = boost
               5.1971793 = idf(docFreq=667, maxDocs=44421)
               0.019017512 = queryNorm
             0.48723555 = fieldWeight in 4926, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1971793 = idf(docFreq=667, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.047319338 = weight(abstract_txt:users in 4926) [ClassicSimilarity], result of:
           0.047319338 = score(doc=4926,freq=2.0), product of:
             0.10004918 = queryWeight, product of:
               1.4747589 = boost
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.019017512 = queryNorm
             0.47296077 = fieldWeight in 4926, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.045410268 = weight(abstract_txt:discusses in 4926) [ClassicSimilarity], result of:
           0.045410268 = score(doc=4926,freq=1.0), product of:
             0.12264047 = queryWeight, product of:
               1.6327931 = boost
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.019017512 = queryNorm
             0.37027147 = fieldWeight in 4926, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.07552714 = weight(abstract_txt:librarians in 4926) [ClassicSimilarity], result of:
           0.07552714 = score(doc=4926,freq=1.0), product of:
             0.17216034 = queryWeight, product of:
               1.9345537 = boost
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.019017512 = queryNorm
             0.4387023 = fieldWeight in 4926, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.30250338 = weight(abstract_txt:right in 4926) [ClassicSimilarity], result of:
           0.30250338 = score(doc=4926,freq=1.0), product of:
             0.49702892 = queryWeight, product of:
               4.025786 = boost
               6.4919815 = idf(docFreq=182, maxDocs=44421)
               0.019017512 = queryNorm
             0.60862327 = fieldWeight in 4926, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.4919815 = idf(docFreq=182, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
         0.2841251 = weight(abstract_txt:reference in 4926) [ClassicSimilarity], result of:
           0.2841251 = score(doc=4926,freq=3.0), product of:
             0.39187157 = queryWeight, product of:
               4.6148343 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.019017512 = queryNorm
             0.72504646 = fieldWeight in 4926, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.09375 = fieldNorm(doc=4926)
       0.32 = coord(8/25)
   

2. Song, S.-f.: Rethinking of the development of reference service (1997) 0.28

   0.2825506 = sum of:
     0.2825506 = product of:
       1.0091093 = sum of:
         0.021615613 = weight(abstract_txt:with in 859) [ClassicSimilarity], result of:
           0.021615613 = score(doc=859,freq=2.0), product of:
             0.04898619 = queryWeight, product of:
               1.031932 = boost
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.019017512 = queryNorm
             0.44125932 = fieldWeight in 859, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.063085936 = weight(abstract_txt:suggests in 859) [ClassicSimilarity], result of:
           0.063085936 = score(doc=859,freq=1.0), product of:
             0.1000423 = queryWeight, product of:
               1.0427761 = boost
               5.044741 = idf(docFreq=777, maxDocs=44421)
               0.019017512 = queryNorm
             0.63059264 = fieldWeight in 859, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.044741 = idf(docFreq=777, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.0446131 = weight(abstract_txt:users in 859) [ClassicSimilarity], result of:
           0.0446131 = score(doc=859,freq=1.0), product of:
             0.10004918 = queryWeight, product of:
               1.4747589 = boost
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.019017512 = queryNorm
             0.44591168 = fieldWeight in 859, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.06054702 = weight(abstract_txt:discusses in 859) [ClassicSimilarity], result of:
           0.06054702 = score(doc=859,freq=1.0), product of:
             0.12264047 = queryWeight, product of:
               1.6327931 = boost
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.019017512 = queryNorm
             0.4936953 = fieldWeight in 859, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.17442244 = weight(abstract_txt:librarians in 859) [ClassicSimilarity], result of:
           0.17442244 = score(doc=859,freq=3.0), product of:
             0.17216034 = queryWeight, product of:
               1.9345537 = boost
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.019017512 = queryNorm
             1.0131395 = fieldWeight in 859, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.109073594 = weight(abstract_txt:services in 859) [ClassicSimilarity], result of:
           0.109073594 = score(doc=859,freq=1.0), product of:
             0.2078494 = queryWeight, product of:
               2.6033602 = boost
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.019017512 = queryNorm
             0.5247722 = fieldWeight in 859, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
         0.53575146 = weight(abstract_txt:reference in 859) [ClassicSimilarity], result of:
           0.53575146 = score(doc=859,freq=6.0), product of:
             0.39187157 = queryWeight, product of:
               4.6148343 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.019017512 = queryNorm
             1.3671608 = fieldWeight in 859, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.125 = fieldNorm(doc=859)
       0.28 = coord(7/25)
   

3. Lanier, D.; Wilkins, W.: Ready reference via the Internet (1994) 0.27

   0.27020353 = sum of:
     0.27020353 = product of:
       0.84438604 = sum of:
         0.012170471 = weight(abstract_txt:information in 8126) [ClassicSimilarity], result of:
           0.012170471 = score(doc=8126,freq=1.0), product of:
             0.04600145 = queryWeight, product of:
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.019017512 = queryNorm
             0.26456714 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.060356915 = weight(abstract_txt:involved in 8126) [ClassicSimilarity], result of:
           0.060356915 = score(doc=8126,freq=1.0), product of:
             0.10617964 = queryWeight, product of:
               1.0742859 = boost
               5.1971793 = idf(docFreq=667, maxDocs=44421)
               0.019017512 = queryNorm
             0.5684415 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.1971793 = idf(docFreq=667, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.03903646 = weight(abstract_txt:users in 8126) [ClassicSimilarity], result of:
           0.03903646 = score(doc=8126,freq=1.0), product of:
             0.10004918 = queryWeight, product of:
               1.4747589 = boost
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.019017512 = queryNorm
             0.39017272 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5672934 = idf(docFreq=3408, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.052978646 = weight(abstract_txt:discusses in 8126) [ClassicSimilarity], result of:
           0.052978646 = score(doc=8126,freq=1.0), product of:
             0.12264047 = queryWeight, product of:
               1.6327931 = boost
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.019017512 = queryNorm
             0.43198338 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.06835117 = weight(abstract_txt:issues in 8126) [ClassicSimilarity], result of:
           0.06835117 = score(doc=8126,freq=1.0), product of:
             0.14534403 = queryWeight, product of:
               1.7775133 = boost
               4.299626 = idf(docFreq=1638, maxDocs=44421)
               0.019017512 = queryNorm
             0.4702716 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.299626 = idf(docFreq=1638, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.088115 = weight(abstract_txt:librarians in 8126) [ClassicSimilarity], result of:
           0.088115 = score(doc=8126,freq=1.0), product of:
             0.17216034 = queryWeight, product of:
               1.9345537 = boost
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.019017512 = queryNorm
             0.51181936 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.0954394 = weight(abstract_txt:services in 8126) [ClassicSimilarity], result of:
           0.0954394 = score(doc=8126,freq=1.0), product of:
             0.2078494 = queryWeight, product of:
               2.6033602 = boost
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.019017512 = queryNorm
             0.4591757 = fieldWeight in 8126, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
         0.42793795 = weight(abstract_txt:reference in 8126) [ClassicSimilarity], result of:
           0.42793795 = score(doc=8126,freq=5.0), product of:
             0.39187157 = queryWeight, product of:
               4.6148343 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.019017512 = queryNorm
             1.0920362 = fieldWeight in 8126, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.109375 = fieldNorm(doc=8126)
       0.32 = coord(8/25)
   

4. Gessesse, K.: Scientific communication, electronic access and document delivery : the new challenge to the science/engineering reference librarian (1994) 0.22

   0.21887463 = sum of:
     0.21887463 = product of:
       0.91197765 = sum of:
         0.019670453 = weight(abstract_txt:information in 1894) [ClassicSimilarity], result of:
           0.019670453 = score(doc=1894,freq=2.0), product of:
             0.04600145 = queryWeight, product of:
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.019017512 = queryNorm
             0.42760506 = fieldWeight in 1894, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
         0.015284547 = weight(abstract_txt:with in 1894) [ClassicSimilarity], result of:
           0.015284547 = score(doc=1894,freq=1.0), product of:
             0.04898619 = queryWeight, product of:
               1.031932 = boost
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.019017512 = queryNorm
             0.31201747 = fieldWeight in 1894, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
         0.100702845 = weight(abstract_txt:librarians in 1894) [ClassicSimilarity], result of:
           0.100702845 = score(doc=1894,freq=1.0), product of:
             0.17216034 = queryWeight, product of:
               1.9345537 = boost
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.019017512 = queryNorm
             0.5849364 = fieldWeight in 1894, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
         0.15426235 = weight(abstract_txt:technology in 1894) [ClassicSimilarity], result of:
           0.15426235 = score(doc=1894,freq=1.0), product of:
             0.28824067 = queryWeight, product of:
               3.5400293 = boost
               4.2814875 = idf(docFreq=1668, maxDocs=44421)
               0.019017512 = queryNorm
             0.53518593 = fieldWeight in 1894, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2814875 = idf(docFreq=1668, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
         0.4033378 = weight(abstract_txt:right in 1894) [ClassicSimilarity], result of:
           0.4033378 = score(doc=1894,freq=1.0), product of:
             0.49702892 = queryWeight, product of:
               4.025786 = boost
               6.4919815 = idf(docFreq=182, maxDocs=44421)
               0.019017512 = queryNorm
             0.8114977 = fieldWeight in 1894, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.4919815 = idf(docFreq=182, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
         0.21871962 = weight(abstract_txt:reference in 1894) [ClassicSimilarity], result of:
           0.21871962 = score(doc=1894,freq=1.0), product of:
             0.39187157 = queryWeight, product of:
               4.6148343 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.019017512 = queryNorm
             0.55814105 = fieldWeight in 1894, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.125 = fieldNorm(doc=1894)
       0.24 = coord(6/25)
   

5. New technologies and reference services (2000) 0.21

   0.21205726 = sum of:
     0.21205726 = product of:
       0.75734735 = sum of:
         0.012170471 = weight(abstract_txt:information in 2470) [ClassicSimilarity], result of:
           0.012170471 = score(doc=2470,freq=1.0), product of:
             0.04600145 = queryWeight, product of:
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.019017512 = queryNorm
             0.26456714 = fieldWeight in 2470, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4188995 = idf(docFreq=10748, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.013373978 = weight(abstract_txt:with in 2470) [ClassicSimilarity], result of:
           0.013373978 = score(doc=2470,freq=1.0), product of:
             0.04898619 = queryWeight, product of:
               1.031932 = boost
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.019017512 = queryNorm
             0.2730153 = fieldWeight in 2470, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4961398 = idf(docFreq=9949, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.052978646 = weight(abstract_txt:discusses in 2470) [ClassicSimilarity], result of:
           0.052978646 = score(doc=2470,freq=1.0), product of:
             0.12264047 = queryWeight, product of:
               1.6327931 = boost
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.019017512 = queryNorm
             0.43198338 = fieldWeight in 2470, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.9495623 = idf(docFreq=2325, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.06835117 = weight(abstract_txt:issues in 2470) [ClassicSimilarity], result of:
           0.06835117 = score(doc=2470,freq=1.0), product of:
             0.14534403 = queryWeight, product of:
               1.7775133 = boost
               4.299626 = idf(docFreq=1638, maxDocs=44421)
               0.019017512 = queryNorm
             0.4702716 = fieldWeight in 2470, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.299626 = idf(docFreq=1638, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.088115 = weight(abstract_txt:librarians in 2470) [ClassicSimilarity], result of:
           0.088115 = score(doc=2470,freq=1.0), product of:
             0.17216034 = queryWeight, product of:
               1.9345537 = boost
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.019017512 = queryNorm
             0.51181936 = fieldWeight in 2470, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.679491 = idf(docFreq=1120, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.1908788 = weight(abstract_txt:services in 2470) [ClassicSimilarity], result of:
           0.1908788 = score(doc=2470,freq=4.0), product of:
             0.2078494 = queryWeight, product of:
               2.6033602 = boost
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.019017512 = queryNorm
             0.9183514 = fieldWeight in 2470, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.198178 = idf(docFreq=1813, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
         0.33147928 = weight(abstract_txt:reference in 2470) [ClassicSimilarity], result of:
           0.33147928 = score(doc=2470,freq=3.0), product of:
             0.39187157 = queryWeight, product of:
               4.6148343 = boost
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.019017512 = queryNorm
             0.84588754 = fieldWeight in 2470, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.4651284 = idf(docFreq=1388, maxDocs=44421)
               0.109375 = fieldNorm(doc=2470)
       0.28 = coord(7/25)