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Lindroos, K.: Use quality and the World Wide Web (1997)
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Arnold, S.E.: New media marketing : using consumer online services and the Internet to sell (1994)
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Wressell, P.: Marketing advice : a new role for libraries? (1990)
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Smith, B.G.R.: IMPACT and interactive multimedia (1993)
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Information for industry : twenty-one years of the Library Association Industrial Group (1991)
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