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Eichhorn, S.: Auskunftsdienst auf neuen Wegen : CD-ROM in Öffentlichen Bibliothek (1996)
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Faßbender, D.: Nonbook-Materials als Informationsmittel : Einsatzmöglichkeiten und Probleme im bibliothekarischen Auskunftsdienst (1991)
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Gödert, W.; Oßwald, A.; Rösch, H.; Sleegers, P.: Evit@: Evaluation elektronischer Informationsmittel (2000)
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Lobeck, M.A.: CD-ROMs für den Auskunftsdienst : Teil 11: Geisteswissenschaften und Nachträge (1998)
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Wörner, C.: ¬Die Nutzung von Internet in Öffentlichen Bibliotheken : Bestandsaufnahme und Perspektiven (1996)
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