Document (#6737)

Author

King, N.S.

Title

End-user errors : a content analysis of PaperChase transaction logs

Source

Bulletin of the Medical Library Association. 81(1993) no.4, S.439-441

Year

1993

Abstract

Reports on a study, conducted at Maryland Univ., of end users of MEDLINE using PaperChase, a user friendly, menu driven software package, designed to be used with little or no training. Transaction logs. Transaction logs were examined to identify the types and frequency of apparent searching errors made by end users. The study is an extension of a previous study conducted at Michigan Univ. Results indicate that, despite the PaperChase system prompts that attempt to guide users to proper terminology, potentially costly errors are being made. Of particular concern are the misuses and failure to use the controlled vocabulary. Results suggest that a measure of end user training may be advisable

Theme

Benutzerstudien

Object

PaperChase

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5. Millsap, L.; Ferl, T.E.: Search patterns of remote users : an analysis of OPAC transaction logs (1993) 0.26

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