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Still, J.: ¬The Database of Classical Bibliography (1997)
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Still, J.: ¬The anthroplogy of online search strategy formation : a study of four countires (1996)
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Still, J.: ¬The role and image of the library and librarians in discipline-specific pedagogical journals (1998)
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Still, J.; Alexander, J.: Integrating Internet into reference : policy issues (1993)
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Fishman, D.L.: Managing the virtual reference desk : how to plan an effective reference e-mail system (1998)
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Staley, L.: E-mail reference : experiences at City University (1998)
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