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Tumlin, M.D.: Point-of-use instruction on CD-ROM : how much is too much? (1993)
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Crellin, J.: Implications of CD-ROMs for reference services in university libraries (1992)
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Hewett, S.: ¬The future for mediated online search services in an academic institution : a case study (1997)
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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Ford, B.J.; Jacobs, S.J.: Academic libraries (1997)
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