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Lehmann, S.: Reference book reviewing for academic libraries in the United States (1996)
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Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998)
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Adkins, S.L.: CD-ROM: a review of the 1992 literature (1993)
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Hatvany, B.; Lukey, F.: ¬The electronic book and future delights (1990)
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Self-service in libraries : an overview (1996)
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