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Hoeftmann, I.: Entscheidend verbessert : Auskunftsdienst in der Stadt- und Landesbibliothek Potsdam (1998)
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Eichhorn, S.: Auskunftsdienst auf neuen Wegen : CD-ROM in Öffentlichen Bibliothek (1996)
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Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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Statistik im Auskunftsdienst : Arbeitshilfen zum Auskunftsdienst; 3) (1986)
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Schnegelsberg, G.: Wissenschaftstheoretische Grundlagen einer Warenklassifikation (1978)
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