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Eichhorn, S.: Auskunftsdienst auf neuen Wegen : CD-ROM in Öffentlichen Bibliothek (1996)
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Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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Statistik im Auskunftsdienst : Arbeitshilfen zum Auskunftsdienst; 3) (1986)
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Kraß, U.: Auskunftsdienst im Dreyeckland (1993)
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Höfer, O.: Auskunftsdienst in wissenschaftlichen Universalbibliotheken (1982)
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