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Gumusel, E.: ¬A literature review of user privacy concerns in conversational chatbots : a social informatics approach (2025)
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Räwel, J.: Automatisierte Kommunikation (2023)
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Potnis, D.; Tahamtan, I.; McDonald, L.: Negative consequences of information gatekeeping through algorithmic technologies (2025)
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Jones, K.M.L.; Rubel, A.; LeClere, E.: ¬A matter of trust : higher education institutions as information fiduciaries in an age of educational data mining and learning analytics (2020)
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Wang, X.; Lin, X.; Shao, B.: Artificial intelligence changes the way we work : a close look at innovating with chatbots (2023)
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