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Lavin, M.R.: Improving the quality of business reference service (1995)
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Fry, J.F.: ¬A CD-ROM LAN with full-text for undergraduate students : one library's challenge (1994)
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RDS introduces Business Reference Suite (1998)
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Marshall, B.; McDonald, D.; Chen, H.; Chung, W.: EBizPort: collecting and analyzing business intelligence information (2004)
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Sahib, N.G.; Tombros, A.; Stockman, T.: ¬A comparative analysis of the information-seeking behavior of visually impaired and sighted searchers (2012)
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