Document (#3867)

Author

Nilan, M.S.
Hert, C.A.

Title

Incorporating the user in system evaluation and design

Source

13th National Online Meeting. Ed.: M.E. Williams

Imprint

Medford, NJ : Learned Information

Year

1992

Pages

S.217-234

Abstract

Suggests a user based approach to system design and evaluation, of computerized library systems (e.g. OPACs), which is application specific. Data was collected on 93 end user interactions with a newly implemented OPAC in a large US university library. Concludes that researchers need to explore questions relating directly to problems, faced by users and to present findings in ways which provide action oriented recommendations

Theme

OPAC

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5. Wells, D.: Online Public Access Catalogues and library discovery systems (2021) 0.22

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