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Wiberley, S.E.; Daugherty, R.A.; Danowski, J.A.: User persistence in displaying online catalog postings : LUIS (1995)
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Wallace, P.M.: How do patrons search the online catalog when no one's looking? : transaction log analysis and implications for bibliographic instruction and system design (1993)
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Zemel, A.: Texts as actions : requests in online chats between reference librarians and library patrons (2017)
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Toms, E.G.: What motivates the browser? (1999)
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Ashford, J.: ¬An information-space model for the development and application of computer-based tools in information creation and dissemination (1997)
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