Document (#36370)

Author

Scholl, H.J.
Eisenberg, M.B.
Dirks, L.
Carlson, T.S.

Title

¬The TEDS framework for assessing information systems from a human actors' perspective : Extending and repurposing Taylor's Value-Added Model

Source

Journal of the American Society for Information Science and Technology. 62(2011) no.4, S.789-804

Year

2011

Abstract

Developed in the early 1980s-well before Internet and web-based technologies had arrived-Taylor's Value-Added Model introduced what is now better known as the human-actors' needs perspective on information systems/information technology (IS/IT) artifacts. Taylor distinguished six top-level criteria that mattered most to human actors when using IS/IT artifacts. We develop this approach further and present the TEDS framework as an analytical instrument for actor- and utilization-specific evaluation of IS/IT artifacts as well as a practical tool for moderating and formulating design specifications. We use the empirical case of a comprehensive comparative professional sports team web site evaluation project to illustrate the power and versatility of the extended analytical framework.

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5. Thellefsen, M.; Thellefsen, T.: Pragmatic semiotics and knowledge organization (2004) 0.12

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