Document (#36065)

Author

Kipp, M.E.I.
Campbell, D.G.

Title

Searching with tags : do tags help users find things?

Source

Knowledge organization. 37(2010) no.4, S.239-255

Year

2010

Abstract

The question of whether tags can be useful in the process of information retrieval was examined in this pilot study. Many tags are subject related and could work well as index terms or entry vocabulary; however, folksonomies also include relationships that are traditionally not included in controlled vocabularies including affective or time and task related tags and the user name of the tagger. Participants searched a social bookmarking tool, specialising in academic articles (CiteULike), and an online journal database (Pubmed) for articles relevant to a given information request. Screen capture software was used to collect participant actions and a semi-structured interview asked them to describe their search process. Preliminary results showed that participants did use tags in their search process, as a guide to searching and as hyperlinks to potentially useful articles. However, participants also used controlled vocabularies in the journal database to locate useful search terms and links to related articles supplied by Pubmed. Additionally, participants reported using user names of taggers and group names to help select resources by relevance. The inclusion of subjective and social information from the taggers is very different from the traditional objectivity of indexing and was reported as an asset by a number of participants. This study suggests that while users value social and subjective factors when searching, they also find utility in objective factors such as subject headings. Most importantly, users are interested in the ability of systems to connect them with related articles whether via subject access or other means.

Footnote

Vgl.: http://www.ergon-verlag.de/isko_ko/downloads/ko37_2010_4_a.pdf.

Theme

Social tagging

Object

CiteULike
Pubmed

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5. Hajibayova, L.; Jacob, E.K.: User-generated genre tags through the lens of genre theories (2014) 0.24

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