Document (#35600)

Author

Moulaison, H.L.

Title

OPAC queries at a medium-sized academic library : a transaction log analysis

Source

Library resources and technical services. 52(2008) no.4, S.230-237

Year

2008

Abstract

Patron queries at a four-year comprehensive college's online public access catalog were examined via transaction logs from March 2007. Three representative days were isolated for a more detailed examination of search characteristics. The results show that library users employed an average of one to three terms in a search, did not use Boolean operators, and made use of limits one-tenth of the time. Failed queries remained problematic, as a full one-third of searches resulted in zero hits. Implications and recommendations for improvements in the online public access catalog are discussed.

Theme

OPAC
Benutzerstudien

Location

USA

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5. Dickson, J.: ¬An analysis of user errors in searching an online catalog (1984) 0.19

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