Document (#35008)

Author

Bawden, D.
Petuchovaite, R.
Vilar, P.

Title

Are we effective? : How do we know?

Source

Librarianship in the information age: Proceedings of the 13th BOBCATSSS Symposium, 31 January - 2 February 2005 in Budapest, Hungary. Eds.: Marte Langeland u.a

Imprint

Budapest : ELTE

Year

2005

Pages

S.241-255

Abstract

This presentation gives an international comparison of performance measures of the public and national library services of Lithuania, Slovenia and the United Kingdom. Particular attention will be given to new methods of assessing the value of libraries, which go beyond simple counts of readers and transactions. The importance of treating performance measures as a part of strategic planning, rather than as an aim in itself, is emphasised.

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