Document (#34770)

Author

Strebe, R.

Title

Empirische Untersuchtung von emotionalen Reaktionen im Prozess der Informationsrecherche im Web

Source

Information - Wissenschaft und Praxis. 60(2009) H.2, S.75-81

Year

2009

Abstract

In diesem Beitrag wird eine Studie vorgestellt, die eine beobachtende Perspektive auf affektive Phänomene entlang des Websuchprozesses eröffnet. Untersuchungsgegenstände sind Art, Häufigkeit und Intensität von Gefühlsausschlägen, die Auslöser von emotionalen Reaktionen sowie der Zusammenhang zwischen Gefühlsausschlägen und bestimmten Aktionsmerkmalen. Die Websuche zeigt sich als gefühlsintensive Tätigkeit. Besonders häufige Auslöser von Gefühlsausschlägen stehen in enger Beziehung zu erwarteter Relevanz und Relevanzbewertung. Bei Auslösern von besonders intensiven emotionalen Reaktionen ist der optische Eindruck einer Webseite ein wichtiger Faktor. Weiterer Untersuchungsbedarf zeigt sich vor allem in der Frage der Rolle affektiver Vorgänge innerhalb des Relevanzkonzeptes.

Theme

Suchmaschinen
Benutzerstudien

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