Document (#34598)

Author
Yushiana, M.
Rani, W.A.
Title
Heuristic evaluation of interface usability for a web-based OPAC
Source
Library hi tech. 25(2007) no.4, S.538-549
Year
2007
Abstract
Purpose - The purpose of this paper is to investigate the usability of a web-based OPAC (WebPAC) user interface at the International Islamic University Malaysia (IIUM). It also looks at the applicability of heuristic evaluation in designing a user-centered WebPAC interface. Design/methodology/approach - Based on Nielsen's ten usability heuristic principles, the study focuses on three heuristics only, i.e. aesthetic and minimalist design, match between interface and the real world, and visibility of interface status. Findings - Results of the study found that the WebPAC interface conforms to at least 70 percent usability properties prescribed. Usability problems violated in the interface were identified. Practical implications - The study suggests that heuristic evaluation is applicable in libraries to asses the usability of user interface for online catalogs. Originality/value - Heuristic evaluation could assist libraries in designing user-centered interface for online catalogs.
Footnote
Beitrag in einem Themenheft "Special Sections on Accessibility and OPAC"
Theme
OPAC
Suchoberflächen
Location
Malaysia

Similar documents (content)

  1. Lee, J.H.; Price, R.: User experience with commercial music services : an empirical exploration (2016) 0.37
    0.37488684 = sum of:
      0.37488684 = product of:
        0.9372171 = sum of:
          0.05868499 = weight(abstract_txt:heuristics in 3845) [ClassicSimilarity], result of:
            0.05868499 = score(doc=3845,freq=1.0), product of:
              0.12054259 = queryWeight, product of:
                1.1788404 = boost
                7.7894444 = idf(docFreq=49, maxDocs=44421)
                0.01312741 = queryNorm
              0.48684028 = fieldWeight in 3845, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.7894444 = idf(docFreq=49, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.01493867 = weight(abstract_txt:design in 3845) [ClassicSimilarity], result of:
            0.01493867 = score(doc=3845,freq=1.0), product of:
              0.061001495 = queryWeight, product of:
                1.1859598 = boost
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.01312741 = queryNorm
              0.24489023 = fieldWeight in 3845, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.016989654 = weight(abstract_txt:based in 3845) [ClassicSimilarity], result of:
            0.016989654 = score(doc=3845,freq=2.0), product of:
              0.060386885 = queryWeight, product of:
                1.4451625 = boost
                3.1830752 = idf(docFreq=5005, maxDocs=44421)
                0.01312741 = queryNorm
              0.28134674 = fieldWeight in 3845, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.1830752 = idf(docFreq=5005, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.020984156 = weight(abstract_txt:study in 3845) [ClassicSimilarity], result of:
            0.020984156 = score(doc=3845,freq=2.0), product of:
              0.06951533 = queryWeight, product of:
                1.5505496 = boost
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.01312741 = queryNorm
              0.3018637 = fieldWeight in 3845, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.1136343 = weight(abstract_txt:centered in 3845) [ClassicSimilarity], result of:
            0.1136343 = score(doc=3845,freq=2.0), product of:
              0.1872674 = queryWeight, product of:
                2.0779295 = boost
                6.8651857 = idf(docFreq=125, maxDocs=44421)
                0.01312741 = queryNorm
              0.6068024 = fieldWeight in 3845, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                6.8651857 = idf(docFreq=125, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.07005892 = weight(abstract_txt:user in 3845) [ClassicSimilarity], result of:
            0.07005892 = score(doc=3845,freq=8.0), product of:
              0.10766837 = queryWeight, product of:
                2.2282238 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.01312741 = queryNorm
              0.65069175 = fieldWeight in 3845, product of:
                2.828427 = tf(freq=8.0), with freq of:
                  8.0 = termFreq=8.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.08929447 = weight(abstract_txt:evaluation in 3845) [ClassicSimilarity], result of:
            0.08929447 = score(doc=3845,freq=4.0), product of:
              0.15946752 = queryWeight, product of:
                2.7117574 = boost
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.01312741 = queryNorm
              0.559954 = fieldWeight in 3845, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.24860498 = weight(abstract_txt:heuristic in 3845) [ClassicSimilarity], result of:
            0.24860498 = score(doc=3845,freq=1.0), product of:
              0.53965855 = queryWeight, product of:
                5.577368 = boost
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.01312741 = queryNorm
              0.4606709 = fieldWeight in 3845, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.17584324 = weight(abstract_txt:usability in 3845) [ClassicSimilarity], result of:
            0.17584324 = score(doc=3845,freq=1.0), product of:
              0.4552571 = queryWeight, product of:
                5.611626 = boost
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.01312741 = queryNorm
              0.3862504 = fieldWeight in 3845, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
          0.12818374 = weight(abstract_txt:interface in 3845) [ClassicSimilarity], result of:
            0.12818374 = score(doc=3845,freq=1.0), product of:
              0.4221097 = queryWeight, product of:
                6.6178765 = boost
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.01312741 = queryNorm
              0.303674 = fieldWeight in 3845, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.0625 = fieldNorm(doc=3845)
        0.4 = coord(10/25)
    
  2. Harms, I.; Schweibenz, W.: Usability engineering methods for the Web (2000) 0.28
    0.2823055 = sum of:
      0.2823055 = product of:
        1.0082339 = sum of:
          0.053734504 = weight(abstract_txt:applicable in 6482) [ClassicSimilarity], result of:
            0.053734504 = score(doc=6482,freq=1.0), product of:
              0.086742215 = queryWeight, product of:
                6.6077175 = idf(docFreq=162, maxDocs=44421)
                0.01312741 = queryNorm
              0.6194735 = fieldWeight in 6482, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.6077175 = idf(docFreq=162, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.17605497 = weight(abstract_txt:heuristics in 6482) [ClassicSimilarity], result of:
            0.17605497 = score(doc=6482,freq=4.0), product of:
              0.12054259 = queryWeight, product of:
                1.1788404 = boost
                7.7894444 = idf(docFreq=49, maxDocs=44421)
                0.01312741 = queryNorm
              1.4605209 = fieldWeight in 6482, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                7.7894444 = idf(docFreq=49, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.022257058 = weight(abstract_txt:study in 6482) [ClassicSimilarity], result of:
            0.022257058 = score(doc=6482,freq=1.0), product of:
              0.06951533 = queryWeight, product of:
                1.5505496 = boost
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.01312741 = queryNorm
              0.3201748 = fieldWeight in 6482, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.05254419 = weight(abstract_txt:user in 6482) [ClassicSimilarity], result of:
            0.05254419 = score(doc=6482,freq=2.0), product of:
              0.10766837 = queryWeight, product of:
                2.2282238 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.01312741 = queryNorm
              0.4880188 = fieldWeight in 6482, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.066970855 = weight(abstract_txt:evaluation in 6482) [ClassicSimilarity], result of:
            0.066970855 = score(doc=6482,freq=1.0), product of:
              0.15946752 = queryWeight, product of:
                2.7117574 = boost
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.01312741 = queryNorm
              0.4199655 = fieldWeight in 6482, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.37290746 = weight(abstract_txt:heuristic in 6482) [ClassicSimilarity], result of:
            0.37290746 = score(doc=6482,freq=1.0), product of:
              0.53965855 = queryWeight, product of:
                5.577368 = boost
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.01312741 = queryNorm
              0.6910063 = fieldWeight in 6482, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
          0.26376486 = weight(abstract_txt:usability in 6482) [ClassicSimilarity], result of:
            0.26376486 = score(doc=6482,freq=1.0), product of:
              0.4552571 = queryWeight, product of:
                5.611626 = boost
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.01312741 = queryNorm
              0.5793756 = fieldWeight in 6482, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.09375 = fieldNorm(doc=6482)
        0.28 = coord(7/25)
    
  3. Craven, J.; Johnson, F.; Butters, G.: ¬The usability and functionality of an online catalogue (2010) 0.26
    0.2618349 = sum of:
      0.2618349 = product of:
        0.8182341 = sum of:
          0.012221005 = weight(abstract_txt:online in 939) [ClassicSimilarity], result of:
            0.012221005 = score(doc=939,freq=1.0), product of:
              0.05335852 = queryWeight, product of:
                1.109179 = boost
                3.6645708 = idf(docFreq=3092, maxDocs=44421)
                0.01312741 = queryNorm
              0.22903568 = fieldWeight in 939, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.6645708 = idf(docFreq=3092, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.025874535 = weight(abstract_txt:design in 939) [ClassicSimilarity], result of:
            0.025874535 = score(doc=939,freq=3.0), product of:
              0.061001495 = queryWeight, product of:
                1.1859598 = boost
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.01312741 = queryNorm
              0.4241623 = fieldWeight in 939, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.031234493 = weight(abstract_txt:purpose in 939) [ClassicSimilarity], result of:
            0.031234493 = score(doc=939,freq=2.0), product of:
              0.07916724 = queryWeight, product of:
                1.3510534 = boost
                4.4636893 = idf(docFreq=1390, maxDocs=44421)
                0.01312741 = queryNorm
              0.3945381 = fieldWeight in 939, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.4636893 = idf(docFreq=1390, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.01483804 = weight(abstract_txt:study in 939) [ClassicSimilarity], result of:
            0.01483804 = score(doc=939,freq=1.0), product of:
              0.06951533 = queryWeight, product of:
                1.5505496 = boost
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.01312741 = queryNorm
              0.21344988 = fieldWeight in 939, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.042902153 = weight(abstract_txt:user in 939) [ClassicSimilarity], result of:
            0.042902153 = score(doc=939,freq=3.0), product of:
              0.10766837 = queryWeight, product of:
                2.2282238 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.01312741 = queryNorm
              0.3984657 = fieldWeight in 939, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.044647235 = weight(abstract_txt:evaluation in 939) [ClassicSimilarity], result of:
            0.044647235 = score(doc=939,freq=1.0), product of:
              0.15946752 = queryWeight, product of:
                2.7117574 = boost
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.01312741 = queryNorm
              0.279977 = fieldWeight in 939, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.46523744 = weight(abstract_txt:usability in 939) [ClassicSimilarity], result of:
            0.46523744 = score(doc=939,freq=7.0), product of:
              0.4552571 = queryWeight, product of:
                5.611626 = boost
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.01312741 = queryNorm
              1.0219225 = fieldWeight in 939, product of:
                2.6457512 = tf(freq=7.0), with freq of:
                  7.0 = termFreq=7.0
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
          0.18127918 = weight(abstract_txt:interface in 939) [ClassicSimilarity], result of:
            0.18127918 = score(doc=939,freq=2.0), product of:
              0.4221097 = queryWeight, product of:
                6.6178765 = boost
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.01312741 = queryNorm
              0.4294599 = fieldWeight in 939, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.0625 = fieldNorm(doc=939)
        0.32 = coord(8/25)
    
  4. Verma, M.K.; Kumar, V.; Yuvaraj, M.: Semiotic scale for library software interfaces : development and validation (2024) 0.20
    0.20107463 = sum of:
      0.20107463 = product of:
        0.62835824 = sum of:
          0.0397641 = weight(abstract_txt:applicability in 2290) [ClassicSimilarity], result of:
            0.0397641 = score(doc=2290,freq=1.0), product of:
              0.09299293 = queryWeight, product of:
                1.0354037 = boost
                6.8416553 = idf(docFreq=128, maxDocs=44421)
                0.01312741 = queryNorm
              0.42760345 = fieldWeight in 2290, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.8416553 = idf(docFreq=128, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.025874535 = weight(abstract_txt:design in 2290) [ClassicSimilarity], result of:
            0.025874535 = score(doc=2290,freq=3.0), product of:
              0.061001495 = queryWeight, product of:
                1.1859598 = boost
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.01312741 = queryNorm
              0.4241623 = fieldWeight in 2290, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.9182436 = idf(docFreq=2399, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.0120135 = weight(abstract_txt:based in 2290) [ClassicSimilarity], result of:
            0.0120135 = score(doc=2290,freq=1.0), product of:
              0.060386885 = queryWeight, product of:
                1.4451625 = boost
                3.1830752 = idf(docFreq=5005, maxDocs=44421)
                0.01312741 = queryNorm
              0.1989422 = fieldWeight in 2290, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.1830752 = idf(docFreq=5005, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.01483804 = weight(abstract_txt:study in 2290) [ClassicSimilarity], result of:
            0.01483804 = score(doc=2290,freq=1.0), product of:
              0.06951533 = queryWeight, product of:
                1.5505496 = boost
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.01312741 = queryNorm
              0.21344988 = fieldWeight in 2290, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.415198 = idf(docFreq=3968, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.060672805 = weight(abstract_txt:user in 2290) [ClassicSimilarity], result of:
            0.060672805 = score(doc=2290,freq=6.0), product of:
              0.10766837 = queryWeight, product of:
                2.2282238 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.01312741 = queryNorm
              0.5635156 = fieldWeight in 2290, product of:
                2.4494898 = tf(freq=6.0), with freq of:
                  6.0 = termFreq=6.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.07733128 = weight(abstract_txt:evaluation in 2290) [ClassicSimilarity], result of:
            0.07733128 = score(doc=2290,freq=3.0), product of:
              0.15946752 = queryWeight, product of:
                2.7117574 = boost
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.01312741 = queryNorm
              0.48493436 = fieldWeight in 2290, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.17584324 = weight(abstract_txt:usability in 2290) [ClassicSimilarity], result of:
            0.17584324 = score(doc=2290,freq=1.0), product of:
              0.4552571 = queryWeight, product of:
                5.611626 = boost
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.01312741 = queryNorm
              0.3862504 = fieldWeight in 2290, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.1800065 = idf(docFreq=249, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
          0.22202075 = weight(abstract_txt:interface in 2290) [ClassicSimilarity], result of:
            0.22202075 = score(doc=2290,freq=3.0), product of:
              0.4221097 = queryWeight, product of:
                6.6178765 = boost
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.01312741 = queryNorm
              0.5259788 = fieldWeight in 2290, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.0625 = fieldNorm(doc=2290)
        0.32 = coord(8/25)
    
  5. Shaw, D.: CD-ROM interfaces for information retrieval : heuristic evaluation and observations of intended users (1993) 0.20
    0.19881283 = sum of:
      0.19881283 = product of:
        1.2425802 = sum of:
          0.06130155 = weight(abstract_txt:user in 3729) [ClassicSimilarity], result of:
            0.06130155 = score(doc=3729,freq=2.0), product of:
              0.10766837 = queryWeight, product of:
                2.2282238 = boost
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.01312741 = queryNorm
              0.56935525 = fieldWeight in 3729, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.6808684 = idf(docFreq=3042, maxDocs=44421)
                0.109375 = fieldNorm(doc=3729)
          0.11049627 = weight(abstract_txt:evaluation in 3729) [ClassicSimilarity], result of:
            0.11049627 = score(doc=3729,freq=2.0), product of:
              0.15946752 = queryWeight, product of:
                2.7117574 = boost
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.01312741 = queryNorm
              0.6929077 = fieldWeight in 3729, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.479632 = idf(docFreq=1368, maxDocs=44421)
                0.109375 = fieldNorm(doc=3729)
          0.7535438 = weight(abstract_txt:heuristic in 3729) [ClassicSimilarity], result of:
            0.7535438 = score(doc=3729,freq=3.0), product of:
              0.53965855 = queryWeight, product of:
                5.577368 = boost
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.01312741 = queryNorm
              1.3963344 = fieldWeight in 3729, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                7.370734 = idf(docFreq=75, maxDocs=44421)
                0.109375 = fieldNorm(doc=3729)
          0.3172386 = weight(abstract_txt:interface in 3729) [ClassicSimilarity], result of:
            0.3172386 = score(doc=3729,freq=2.0), product of:
              0.4221097 = queryWeight, product of:
                6.6178765 = boost
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.01312741 = queryNorm
              0.75155485 = fieldWeight in 3729, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.858784 = idf(docFreq=936, maxDocs=44421)
                0.109375 = fieldNorm(doc=3729)
        0.16 = coord(4/25)