Document (#32378)

Author

Yetim, F.

Title

Universal Actability : Towards an integral understanding of universal usability, (intercultural) action competence, and information systems actability

Source

Proceedings of the Language-Action Perspective on Communication Modeling (LAP 2004), June 2-3, Rutgers University, NJ, USA. Eds: M. Aakhus u. M. Lind

Imprint

New Brunswick, NJ : Rutgers University

Year

2004

Pages

S.77-102

Abstract

The approach to information systems actability emphasizes the social action character of information systems and its social context. It aims at a pragmatically and social sensitive approach to information systems. This paper extends the scope and focus of this approach by suggesting a research framework called universal actability. The research framework advocates for an integral understanding of universal usability, human communication and action competence, and information systems actability. To pursue this research objective, this paper focuses on the following aspects: It provides a critical review of the concepts of the previous research on information systems actability and suggests some extensions and revisions towards universal actability. In addition, it discusses several maxims for (intercultural) communications and their implications for the actors and systems. Finally, it reflects on the applicability of user modeling technology for modeling diversity in order to enhance actor's and system's actability across diverse contexts.

Content

Vgl.: http://www.scils.rutgers.edu/~aakhus/lap/Yetim.pdf.

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