Document (#30971)

Editor

Fuchs-Kittowski, F. u. W. Prinz

Title

Interaktionsorientiertes Wissensmanagement

Imprint

Frankfurt : Lang

Year

2005

Pages

245 S

Isbn

3-631-54237-2

Series

Beiträge zur Wirtschaftsinformatik.; Bd. 5

Abstract

Die Nutzung und die Erzeugung von Wissen ist Alltag in vielen Unternehmen. Wissensmanagement ist daher kein Modethema, sondern eine strategische Aufgabe. Ziel des Wissensmanagements ist es nicht nur, vorhandenes Wissen zu teilen, es transparent und organisationsweit verfügbar zu machen, sondern auch für die im Arbeitsprozess auftretenden Herausforderungen neues Wissen zu erzeugen - und dies zunehmend kooperativ, in der Gruppe. In einer immer mehr von Wissensarbeit gekennzeichneten Arbeitswelt bilden Interaktionsprozesse die Voraussetzung dafür, dass vorhandenes Wissen genutzt sowie neues Wissen erzeugt und somit die Handlungsund Innovationsfähigkeit der einzelnen Mitarbeiter und des Unternehmens als Ganzes gestärkt wird. Während bisher informationsorientierte und kommunikationsorientierte Ansätze des Wissensmanagements weitgehend getrennt betrieben und isoliert betrachtet werden, wird in diesem Buch die Zusammenführung, gemeinsame Ausrichtung und Balance von organisationsweiter Wissensbereitstellung und kooperativer Wissenserzeugung angestrebt und aus verschiedenen Blickwinkeln beschrieben.

Content

Aus dem Inhalt: Herbert Weber: Geleitwort - Frank Fuchs-Kittowski: Interaktionsorientiertes Wissensmanagement - Erhöhung der Chancen für Innovation - Frank Fuchs-Kittowski/Daniel Faust/Claudia Loroff/Patrick Reuter: WiKo - Eine integrierte Wissens- und Kooperations-Plattform - Wolfgang Gräther/Konrad Klöckner/Sabine Kolvenbach/Wolfgang Prinz/Dian Tau: Unterstützung von Web-Communities: die Community Toolbar - Michael Koch: Awareness und (Wissens-) Kommunikation in Communities mit interaktiven Wandbildschirmen - Andre Köhler/Frank FuchsKittowski: Integration von Communities in Prozess(orientierte)strukturen - Tom Gross/Dian Tan/Wido Wirsam: Die kooperative Wissensmanagementumgebung CYCLADES: Konzept und Evaluierung - Peter Stahn: Wissens-Ko-Produktion in der IG Metall - Rolf Walter: Wissensakquisition und -bewahrung in der internen Unternehmenskommunikation - Marco Preuß/Claudia Loroff/Patrick Reuter: Unterstützung kooperativer Wissenserzeugung im Ausbildungsprozess - Klaus Zühlke-Robinet/ Martin W Schmid: Das Thema «Wissen» innerhalb der Dienstleistungsforschung des BMBF - Frank Fuchs-Kittowski/David Fuhr: Implizite Strategien der Förderung von Communities of Practice in Organisationen - Michael Steiner/Dietmar Wikarski/Frank Fuchs-Kittowski: Auswahl von Methoden zur zielorientierten und prozessspezifischen Modellierung wissensintensiver Arbeitsprozesse - Claudia Loroff: Evaluationskonzept für integrierte Wissens- und Kooperationsplattformen.

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