Document (#3020)

Author

Wilson, O.

Title

Knowledge management : putting a good idea to work

Source

Managing information. 5(1998) no.3, S.31-33

Year

1998

Abstract

Knowledge management means the formulation of an organizational strategy for the development and application of knowledge to improve business processes and increase responsiveness. Discusses the 3 sequential phases of knowledge management: plan, do and outcome. Considers the commercial application of knowledge management

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