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Dervin, B.: Users as research inventions : how research categories perpatuates inequalities (1989)
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Dervin, B.: Information as a user construct : the relevance of perceived information needs to synthesis and interpretation (1983)
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Dervin, B.: Chaos, order, and sense-making : a proposed theory for information design (1995)
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Dervin, B.: Given a context by any other name : methodological tools for taming the unruly beast (1997)
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Smiraglia, R.P.: Be careful what you wish for : lacunae in the FRBR family of models (2012)
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Reynolds, R.; Aromi, J.; McGowan, C.; Paris, B.: Digital divide, critical-, and crisis-informatics perspectives on K-12 emergency remote teaching during the pandemic (2022)
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Lievrouw, A.A.; Farb, S.E.: Information and equity (2002)
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Millson-Martula, C.; Menon, V.: Customer expectations : concepts and reality for academic library services (1995)
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Vignoli, M.; Rörden, J.: Why we need open science communication experts (2019)
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