Document (#25244)

Author

Thissen, F.

Title

Verloren in digitalen Netzen : Nutzertests zur Optimierung der Bedienerfreundlichkei eines Online-Katalogs

Source

Bibliotheken und die Vernetzung des Wissens. Hrsg.: Achim Puhl u. Richard Stang

Imprint

Bielefeld : Bertelsmann

Year

2002

Pages

S.133-141

Abstract

Im Rahmen einer Überarbeitung und Erweiterung des Internet-Auftritts der Stadtbibliothek Stuttgart wurde die Bedienerfreundlichkeit (usability) des Online-Katalogs (OPAC) der Bücherei wissenschaftlich getestet, um daraus Kriterien für eine mögliche Verbesserung herauszuarbeiten. Anfragen von Nutzern der Bibliothek und Beobachtungen der Bibliotheksmitarbeiterinnen hatten in der Vergangenheit deutlich gemacht, dass es offensichtlich nicht allen Nutzern problemlos möglich ist, den Katalog effektiv und angemessen zu nutzen. Da es sich beim webbasierten Online-Katalog um das Kernstück der Website der Bibliothek handelt, hatte seine Optimierung größte Priorität. Das Ziel sollte sein, einen Katalog anzubieten, der von sämtlichen potentiellen Nutzern mit den unterschiedlichsten Vorkenntnissen mit möglichst geringem Aufwand und einem optimalen Suchergebnis bedient werden kann.

Theme

OPAC
Benutzerstudien

Location

D
Stuttgart

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