Document (#25114)

Author

Hildreth, C.R.

Title

Are Web-based OPACs more effective retrieval systems than their conventional predecessors? : an experimental study

Source

Dynamism and stability in knowledge organization: Proceedings of the 6th International ISKO-Conference, 10-13 July 2000, Toronto, Canada. Ed.: C. Beghtol et al

Imprint

Würzburg : Ergon

Year

2000

Pages

S.237-246

Series

Advances in knowledge organization; vol.7

Abstract

The World Wide Web (simplified here to "Web") is well-known for its "point and click" graphical user interface (GUI) and hyperlink search and navigate capabilities. When OPACs are placed in this operational context, users can easily hyperlink from a bibliographic display to related search terms, class marks, or bibliographic records. This hyperlinking capability is not available in most conventional text-based OPACs. As more and more users undertake their searches on Web-based information retrieval systems such as OPACs, it is natural to ask, "Are Web-based OPACs more effective retrieval systems than their conventional predecessors?" This paper presents the findings of an experimental study which compared users' search performance, assessments of ease of use, and satisfaction with search results after use of a Web OPAC or its conventional counterpart. The primary questions addressed by this research center on the influence of two experimental factors, OPAC search interface style and search task level of difficulty, on the dependent variables: actual search performance, perceptions of ease of use, and user assessments of satisfaction with search results. It was hypothesized that Web OPACs would be assessed as easier to use and that they would outperform conventional OPACs when measured by actual search results and users' levels of satisfaction with search results. Web OPAC searchers outperformed Text OPAC searchers, but search task level of difficulty is a major determinant of search success. The study also found little association between searchers' level of satisfaction with results and actual search performance

Theme

OPAC
Internet

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4. Willson, R.; Given, L.M.: ¬The effect of spelling and retrieval system familiarity on search behavior in online public access catalogs : a mixed methods study (2010) 0.30

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5. Spink, A.: Multiple search sessions model of end-user behaviour : an exploratory study (1996) 0.30

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