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Jansen, B.J.; Spink, A.; Saracevic, T.: Real life, real users and real needs : a study and analysis of users queries on the Web (2000)
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Spink, A.; Saracevic, T.: Where do the search terms come from? (1992)
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Spink, A.; Saracevic, T.: Sources and use of search terms in online searching (1992)
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Spink, A.; Saracevic, T.: Search term selection during mediated online searching (1993)
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Nuotio, S.: Helsinki Metropolitan Area Library Network 1989 (1991)
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Flood, E.: Subject searching in BIBSYS (1991)
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Carbone, J.J.: Small public libraries : suggestions for reference service improvement (1988)
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