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Jahns, Y.: Sacherschließung - Informationsdienstleistung nach Maß (2007)
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Cunningham, P.A.; Fröschl, F.: Outsourcing : Strategische Bewertung einer Informationsdienstleistung (1996)
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Schmidt, R.: Berater - Bearbeiter - Broker : Beiträge zur Systematisierung der Informationsdienstleistung (1990)
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Fiala, S.: Deutscher Bibliothekartag Leipzig 2007 : Sacherschließung - Informationsdienstleistung nach Mass (2007)
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