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Tredinnick, L.: Why Intranets fail (and how to fix them) : a practical guide for information professionals (2004)
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Scott, J.E.: Organizational knowledge and the Intranet (2002)
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Mathers, J.: Using the Intranet (1997)
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Doyle, D.; Toit, A. du: Knowledge management in a law firm (1998)
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Denning, R.; Smith, P.J.: Interface design concepts in the development of ELSA, an intelligent electronic library search assistant (1994)
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