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Hauer, M.: Knowledge-Management braucht Terminologie-Management : Das Werkzeug IC INDEX 5.0 (2000)
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Haley, B.J.; Watson, H.J.: Using Lotus Notes in executive information systems (1996)
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Warr, W.A.; Otto, C.: User views help ring the changes (1996)
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Ounanian, L.A.: Adding value : using a Lotus Notes database to improve reference service (1996)
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Fingerman, S.M.: Intranets and corporate information services (1996)
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